Get Satisfaction

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Get Satisfaction - Features

Of course Get Satisfaction provides all the basics of a great customer community, but it is the wealth of tools and features that we provide that sets us apart from the crowd.

Take the Tour

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Focused Outcomes

Get Satisfaction is not about simply creating conversations, but creating value from those conversations - for both companies and customers. Our communities are built around four outcome-oriented topic types in order to ensure resolution. Conversation without value is simply chatter.

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A Social Knowledgebase

As your community grows, so does the collective knowledge about your products and services. Popular topics become FAQs, great ideas get promoted up, and problems affecting many are addressed in one place. Nullam quis risus eget urna mollis ornare vel eu leo. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Private Communities

Regulate access and content in your community for beta product support, customer feedback panels, and subscription support, among other uses. Aenean lacinia bibendum nulla sed consectetur. Nulla vitae elit libero, a pharetra augue. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec ullamcorper nulla non metus auctor fringilla. Nulla vitae elit libero, a pharetra augue.

It Doesn't End Here!

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