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46,000+ companies trust Get Satisfaction.

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Give a voice to brand champions.

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Get Satisfaction powers the world’s best brands to solve problems, give a voice to champions, bring out the best ideas and drive better business. Take the tour

Hear directly from our customers:

  • Tide
  • Kiddicare
  • Flipboard
  • BT
  • Pampers
  • foursquare
  • Mint
  • Microsoft
  • Spotify
  • Posit Science
  • RockYou
  • Eventbrite
  • Panasonic

Why our customers love us

“There’s a simple reason that we were one of the first to raise our hands at Zappos and start using Get Satisfaction; a lot of our approach to making people happy with timely, human customer service is already baked into this product. They get it.”

Tony Hsieh
Founder of

“Get Satisfaction was one of the final pieces of the jigsaw in making us an open-book company that’s truly customer centric.”

Scott Weavers-Wright
Kiddicare CEO

“In our opinion, Get Satisfaction is one of the best social media feedback tools available today. Our customers love it because it creates a dedicated place where they can be heard and have a direct connection with our team.”

Benjamin Gauthey
Digital Marketing, Microsoft Corp.

“Together, we’re creating a growing knowledge base that empowers users to find answers to common questions and issues quickly. At the same time, we’ve been able to cost-effectively scale to meet user needs, provide a better user experience and get closer to our users.”

Patrick Aragon
Group Product Manager, Autodesk

“Our results from using Get Satisfaction have exceeded our ongoing expectations and we’re extremely pleased.”

Aaron Patzer Founder & CEO

What people are saying

  • juriansluiman @getsatisfaction Is blazing fast again! Thanks for the quick response!
  • ElegantBuild @getsatisfaction is really a great way to professionally building the best customer communities for your company, long live hosted solutions

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