News & Events
People everywhere are coming around to the power of conversation. Check out what we’ve been saying, what people are saying about us and what events we’ll be attending (we like conversations that don’t require a keyboard too).
Get Satisfaction In the Media
January 10, 2009
Not long ago, when it came time to choose a technology platform for his web startup, Lane Becker faced a hard-nosed, practical decision. He knew that when you’re launching a business there are many variables to consider.
April 25, 2008
Can online networking deliver us from the evil of bad customer service? Thor Muller is betting that “people-powered customer service” will trump outsourcing and the impersonal call center.
Febrary 28, 2008
A San Francisco start-up called Get Satisfaction is the latest online ombudsman to try to mediate customer service complaints. Get Satisfaction allows people to post feedback about their experiences with any company they choose.
October 17, 2010Oct 17
November 12, 2010 10:00AM PTNov 12
December 14, 2010Dec 14
Sep 14, 2010
Led by Azure Capital Partners, funding will help Get Satisfaction capitalize on growing momentum and continue its mission to build online communities that create meaningful conversations between companies and their customers.
Mar 10, 2010
Get Satisfaction connects the Social Web and CRM by uniting customers and brands, leveraging Facebook to bring valuable consumer content, knowledge, and insight into the business.
Mar 9, 2010
Get Satisfaction Leverages Google Apps to Help Employees Collaborate Around Customer Community Conversations.
Feb 23, 2010
Integration With GetSatisfaction.com Expands Customer Access to Product Team, Enhances Personal Service.
Get Satisfaction Joins Salesforce.com’s Service Cloud 2 with New Integrated Application Available on the AppExchange
Jan 8, 2010
Companies can now integrate social communities on Get Satisfaction with Service Cloud 2 via salesforce.com’s AppExchange to provide superior customer service and join customer conversations everywhere they take place.